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SMA-Department-WebShop-Testimonials

 

Here's a few testimonials from happy clients ...


Good Morning Anthony,

Thank you for your e-mail regarding my purchase of the SMA-K6. It is set up and running very well. I am extremely pleased with the machine. I have been in the industry for 27 years with the Royal Australian Navy and have now set up my own workshop repairing horse rugs and doing general canvas work.

I have had the opportunity to use many different branded machines and types over my career and have always favoured the Singer 132 K6 due to its versatility. Your machine operated exactly like the Singer and is a pleasure to sew with, it's very smooth and quite.

The service I have received from SMA has been outstanding, from my first enquiry through to the purchase, and has continued through to your follow up e-mails. I would have no hesitation in recommending SMA to anyone looking to purchase a quality machine with excellent ongoing service.

I currently have 6 different types of machines in my workshop for different sewing applications and was looking for a heavy duty machine. I have been researching and pricing the K6 or equivalent for quite some time for my workshop and could not be happier with my purchase.

Regards
Peninsular Canvas Works
Steve Morrison
Petty Officer Bosun
Survival Equipment Section
HMAS CERBERUS


Hello Carol,

I really cannot thank you enough for following through with sourcing this for me. It is rare to find such service anywhere in the world today and I am grateful to have found it with you and your company.

I am sure I will need parts in the future and you will be the first I approach.

Thank you very much again.

Kind regards,
Mary


Hi Anthony, 
Further to our conversation yesterday regarding the difficult registration. My wife Lisa logged-in last night via Safari, using her ID with out any problem or delay and was able to purchase the parts we are after.

Thanks so much for your help yesterday and I have to say you win the award for Best Internet Business.

Best regards
Peter


Hi Anthony,

Just a quick email to say delighted I am with the machine. Firstly, thanks for getting it to me today. I used it all afternoon. I had forgotten how good those electronic motors are. I'm sure I will save lots of time on a daily basis. Things like the auto foot lift and thread trimmers are fantastic. Anyway thanks again and I will highly recommend your business to others. 

Ray
Tack and Hammer Upholstery


Hi David,

Good news, all items received and fitted to the Sewing Machine. All working perfectly. The smaller pulley has definitely fixed the fast machine problem that I was experiencing.

I take this opportunity to thank you for your assistance in this matter. Your efforts are sincerely appreciated and if the opportunity arises in the future I will have no hesitation in recommending Sewing Machines Australia P/L as the company to look to for assistance with any Sewing Machine problem.

I hope that your boss appreciates the work that you do.

Thanks again 
Regards 
Gary


Hello David,

I would like to thank you for sending my order so promptly. I received it last week and would also like to thank you for the extras you included. It was very kind of you and much appreciated.

Kind regards
Sharon


Hi Carol,

Thanks so much for the time too.
Looking forward for more business transactions.

Kind regards,
Ailyn


Thank you very much Carol for your information. Very much appreciated.

Order received - so thanks for the great service too.

Regards,
Liz


Thank you for your prompt service and advice, parcel arrived Tuesday Morning.

Regards
Barry 


Hi Carol,

Thank You for Your Prompt service. I will forward the needles as arranged. May Your business Prosper!

Thank You,
Rama


Thank You David for Your prompt service. I'll see how I go with these needles, sewing leather. If it doesn't sew properly I might have to get Your technical advice to upgrade my machine with heavy duty parts.


Thank You,
Rama


Scissors arrived yesterday, good service as always.

Thank you once again.
Neale


Hi David, and Anthony,

I just wanted to let you know how impressed I was with Jake's work ethic and work-manship when he came to service our sewing machines.  You have a great asset there.

Kind regards

Shirley


Dear Carol,

Just to let you know part arrived ok and fits perfectly.
Thanks very much for your excellent service.


Peter
Heritage Upholstery


Hi Carol,
Thank you for sending the part for our industrial sewing machine. It arrived late yesterday afternoon. John assembled it this morning and he tells me it's sewing perfectly.

Thank you so much for your help and service.

Kind regards
Sandy


Thanks Carol,
Your an early girl, thanking you for the service ...

Peter


Thanks Carol ...

Tis a pleasure dealing with this company ... nothing is too much trouble ... just lovely.

Kind regards,
Kerry
Shademakers Hervey Bay 


Hello there,

Thank you for your feed back and also for the extra effort of going overseas. I do not think that there are many people out there that would have put in the extra effort. 


Regards,
John


The machine is excellent Carol.
I'm impressed!


Best Regards,
Mark


Good morning David,
Just want to let you know how great my Brother LS2-B837 is running with the new parts - especially the felt oil pad. Awesome service and advice. I will be back.

Thanks again
Lyn Williams.


Hello David,

Thank you so much for the manual. Some of our men have taken on the task of making banners and other sewing jobs for our community. As you can imagine of a group of untrained yet enthusiastic amateurs, they are having enough hurdles to overcome without using a machine without directions! This manual will make life a great deal easier for them.

Thank you again for your assistance, it is most appreciated.

Regards,
James


Hi David and Carol,

Thank you for your help and time, sorry it has taken me so long to get back to you. I found a second hand machine in my area but will definately keep your company in mind later on when I purchase another machine. I will be needing needles etc for my machine which I will be ordering online through your company which has been very helpful.

Thank you again and sorry for the delayed reply.

Kind Regards,
Kim


Hi David,

Just a short note to say thank you for helping me place my order and for your patience as I'm sure I will be picking your brain again.

Gary

PS: To your supervisor. David deserves a pay rise thank you.


Thankyou so much for your help.

Your service is the best I have had in a very long time. I will surely use and refer you guys to everyone I know.

Anthony
Phoenix Upholstery


Hi Carol,
Thank you very much for your prompt service. The part has arrived and my machine is fixed and going well. I will definately be back.


Thanks again
Pauline


Thanks David,

I really like the tape measure sticker.

Great idea!
Louise


I am very happy with the service and help we receive from your company. We will certainly be dealing with you for a long time in the future.

I'll have to send a photo of my setup once we have the new machine. :-)

Glynis


Thank you for your assistance,

Your customer service at SMA has been great and very helpful. I have decided to buy a domestic machine and no longer require any further information.

Tracy


Thank you for such prompt and efficient service, my order arrived yesterday thank you too for the tape measure it is just what I needed.

Susan


Hi Anthony, 

I would like to thank you for an excellent turn around cycle from placement of order to receipt of goods at Sydney. The products were well received and it was a pleasure to do business with your website.

Regards,
Saj
MSA (Australia) Pty. Limited


Hi Carol,

I received my instruction manual today. Thanks so much for your prompt attention. It’s not often these days that businesses attend to requests so quickly. It is very much appreciated.

Regards
Valma


Good afternoon Carol,

Just a quick note to let you know that my ‘new’ sewing machine was delivered this morning (while I was at ‘grandparent’s day’ at kindy). I have had a quick play with it once we assembled it – can’t believe how quiet it is compared to my other one. Would love to use it this afternoon, but I work 2 days a fortnight at the aged care place in Minlaton and this afternoon just happens to be one of those days. Bugger!

Anyway, I would like to thank you and others involved in getting it set up and sent to me. I have some catching up to do with work, and I know this is going to make my life much easier and less stressful.

Thanks again.

Regards,
Marilyn


Hi Anthony,

Thanks so much for your assistance the other day and as usual prompt service. I received the goods the next day. I can call through card details if you like for payment.

Regards,
Coralie


Hi,

Would just love to say a big thankyou to all the staff for their prompt service and help.
Many thanks ... Chezzie.

Cheryl


Hi Carol,

Thank you both for your help yesterday. Such lovely people and just so helpful. I couldn't have asked for anything more.

Cheers
Graeme


Thanks Carol,

Excellent service I am really happy. Look forward to doing business again soon.

Regards
Khris
Sadalbar Equine


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